RETURN/REFUND POLICY

CAN YOU RETURN MY DVD OR BLUE-RAY ONCE YOU HAVE WATCHED IT?
Unfortunately, we are unable to return any physical materials that are sent to us. However, we do take the security of this process very seriously– at no point will your disc leave our hands.

CAN YOU REFUND MY SUBMISSION OR SHIPPING FEES IF MY FILM HAS NOT BEEN SELECTED?
Unfortunately, we are unable to refund any of the submission fees that are sent to us, either via the website or by checks. Shipping fees are at the customer discretion and cannot be refunded.
However, we assure that your submission is carefully reviewed by the Chelsea Film selection commitee.

IF MY FILM IS NOT CHOSEN, MAY I SPEAK WITH A PROGRAMMER FOR NOTES OR FEEDBACK?
Unfortunately, no. While we would love to speak with each individual filmmaker about their films, it simply isn’t viable for us to correspond with each filmmaker in this manner. You are welcome to resubmit your film the year after, if you have made any changes (cut, music, script, etc.).

Thank you for your trust. We hope to see you at the Chelsea Film Festival!